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Terms & Conditions

Acceptance of the Terms

By accessing and using Paddy Power Casino, you agree to be bound by these terms and conditions ("Terms"). Please read them carefully before creating an account or playing any games.

These Terms may change from time to time, so please check back regularly for updates. Your continued use of our platform will indicate your acceptance of the revised Terms.

Eligibility Requirements

To create an account with us, you must be at least 18 years old and a resident in one of the following countries: United Kingdom, Republic of Ireland, Isle of Man, Gibraltar, Guernsey, Jersey, or Malta. Please note that we reserve the right to request additional documentation to verify your age and identity.

Minimum Age Requirements

The minimum age for creating an account with Paddy Power Casino is 18 years old.

Geographic Restrictions

We offer our services only in the countries listed above and prohibit access from other territories, including Australia. If you attempt to create an account or play games from a restricted location, we may block your access to prevent any potential issues.

Account Registration Rules

To create an account with us:

  1. Visit our website and fill out the registration form.
  2. Enter your personal details accurately and completely.
  3. Verify your age by providing documentation (if requested).
  4. Deposit funds into your account using one of our accepted payment methods.

By registering, you confirm that all information provided is true and accurate and agree to comply with these Terms.

One-Account-Per-User Policies

Each user may only have one active account at any time. Attempting to create multiple accounts will result in the closure of all affected accounts without notice or refund.

Identity Verification and KYC

We reserve the right to request additional documentation from you to verify your identity, age, and location. You must provide these documents promptly to avoid delays with your account activation.

Account Accuracy Obligations

Please ensure that your personal details remain accurate and up-to-date. If we detect any discrepancies or inaccuracies in your information, we reserve the right to restrict access to your account until they are corrected.

Account Security Responsibilities

You must keep your login credentials secure and confidential at all times. Never share them with anyone else or attempt to use another person's details for unauthorized access.

Login Credentials and Password Protection

We recommend using strong passwords, enabling two-factor authentication (where available), and keeping your password management tool up-to-date to prevent potential issues.

Restricted Behaviour and Prohibited Activities

Please refrain from engaging in any of the following activities on our platform:

  • Collusion or match-fixing with other players
  • Using robots or automated scripts for gameplay
  • Attempting to exploit bugs, glitches, or anomalies in our system
  • Depositing funds using stolen or unauthorized payment methods

Multi-Accounting and Fraud Prevention

We reserve the right to restrict access to your account if we suspect multi-accounting or fraudulent activity. In this event, all affected accounts will be closed without notice or refund.

Bonus and Promotion Rules

Bonus promotions are subject to specific terms and conditions which may vary depending on the type of bonus offered. These include:

  • Wagering requirements
  • Maximum bet amounts
  • Eligible games for bonuses
  • Time limits for claiming rewards
  • Exclusions from participating in certain promotions

Please read our Bonus Terms carefully before claiming any reward.

Wagering and Gameplay Conditions

All gameplay, including betting patterns and outcomes, will be subject to normal gaming rules and regulations. We reserve the right to adjust or suspend games at any time due to technical issues, maintenance, or other unforeseen circumstances.

Bonus Abuse Prevention

We reserve the right to restrict access to bonuses or revoke rewards in cases of suspected bonus abuse.

Deposits and Withdrawals (Subject to Availability)

To make a deposit, select one of our accepted payment methods from within your account. To withdraw funds:

  1. Verify that you have met all withdrawal requirements.
  2. Complete any required documentation for verification purposes.
  3. Review the processing timeframes displayed on our website.

We reserve the right to request additional information or identity verification before processing a withdrawal.

Verification Before Withdrawals

In accordance with our regulatory obligations, we may require additional documentation from you to verify your age and identity before processing withdrawals. This is intended for responsible gaming purposes only.

Processing and Review Procedures

Withdrawal requests will be processed within 24-72 hours of receipt, depending on the payment method selected.

Responsible Gaming Expectations

We encourage our users to maintain a healthy balance between entertainment and control when engaging with online casino games. If you suspect that your gambling habits are becoming problematic or excessive, please contact us for guidance on self-exclusion procedures.

Self-Exclusion and Account Restrictions

You may choose to exclude yourself from playing at Paddy Power Casino for any period of time (minimum 6 months). During this exclusion:

  1. You will not be permitted access to your account.
  2. All bets and gaming activity will be cancelled automatically without liability.

Please note that the self-exclusion is strictly a voluntary decision, and we accept no responsibility should you choose to disregard these restrictions or gamble in any way during the chosen period of exclusion.

Game Fairness and RNG Systems

All games at Paddy Power Casino are fair and audited by third-party testing agencies. We utilize Random Number Generation (RNG) systems for each game session, ensuring that all outcomes are genuinely random and unpredictable.

Technical Interruptions or Voided Gameplay

In cases where our platform is unavailable due to maintenance, technical issues, or other unforeseen circumstances, we reserve the right to void any gaming activity undertaken during these periods without liability. Our primary goal remains providing a seamless experience for all users while maintaining fair gameplay practices across all available games.

Suspension or Closure of Accounts

We may suspend or close your account at our discretion due to technical issues, regulatory compliance requirements, or other unforeseen circumstances. In the event that we require your cooperation (e.g., during a routine update), access to specific features might be temporarily limited while these procedures are carried out; however:

  • Account balances will remain unaffected by maintenance operations unless explicitly stated otherwise.
  • Suspensions are considered temporary measures.

Intellectual Property and Platform Ownership

All content on Paddy Power Casino, including our brand name, logos, graphics, software, is the property of its respective owners. Any unauthorized use or reproduction without express consent will be a violation of these Terms.

Limitation of Liability

In no event shall we, nor any affiliated companies, officers, directors, employees, agents (hereinafter referred to as "Released Parties") be liable for losses resulting from:

  • Errors in betting transactions.
  • Failure to perform services.
  • Technical difficulties with the platform or participating websites.
  • Any other issues not explicitly stated within these Terms.

We cannot guarantee and will not accept liability if external factors hinder gameplay, such as connectivity problems, or if an event occurs outside of our control that prevents service delivery. Our goal remains delivering reliable entertainment; however:

Modification of Terms

These Terms may be modified at any time by us without prior notice to users. You agree to abide by all terms and conditions upon acceptance.

Contact or Support Guidance

If you require assistance with your account, gameplay, promotions, responsible gaming options, self-exclusion requests, technical support issues, or reporting an incident of fraud, please contact our dedicated customer service team through any means listed on the "Support" page.