Contact us

For any questions or concerns, please refer to our Help Centre for detailed information and answers to frequently asked questions.

Live Chat Support

Paddy Power Casino offers live chat support through their promotional pages and Google Play listings, providing direct assistance for self-exclusion and account-related issues.

Email Support

Please note that explicit email addresses are not provided in the source material. However, we recommend visiting our Help Centre or contacting us through our other available channels for assistance.

Help Centre Access

Our comprehensive Help Centre is available to answer your questions about various topics, including:

• Account registration and login process
• Bonuses and promotions
• Payment methods and banking terms
• Responsible gambling features

Explore the Help Centre for detailed information on these subjects and more.

Verification or Account-Help Support

If you need assistance with account verification or have questions regarding your account status, please contact us through our live chat support (where available) or visit our Help Centre for guidance.

Responsible Gambling Assistance

Paddy Power Casino is committed to supporting responsible gambling. If you require help managing your betting habits or would like information on self-exclusion procedures, kindly reach out to our dedicated team through one of the aforementioned channels.

Technical Support

For technical issues related to mobile app functionality or compatibility, please refer to our Help Centre for troubleshooting steps and solutions.

Complaint or Dispute Guidance

In cases where you have a complaint or dispute regarding your gaming experience with Paddy Power Casino, we encourage you to contact us directly through live chat (where available), email, or by reaching out to one of our support staff. We value your feedback and strive to resolve any issues efficiently.

Communication Response Expectations

Please note that response times for inquiries may vary depending on the nature of the issue and availability of our support team. However, we ensure a prompt and thorough investigation into each matter.

Account-Security Assistance

To protect your account security, you can refer to the guidelines outlined in our Help Centre or contact us directly with any questions regarding identity verification procedures or suspicious activity prevention.

Mobile and Desktop Support Accessibility

Our mobile app is designed for seamless access on various devices. Please ensure that you have the most up-to-date version of our application installed on your device to take advantage of all features.

Multilingual Support

While explicit multilingual support options are not listed in the source material, Paddy Power Casino emphasis on regulated play and player-protection tools suggests a commitment to supporting players from diverse backgrounds. However, please note that this may be limited to English at present.

Preferred Contact Methods

We recommend choosing the most suitable contact method based on your specific issue:

• Live chat (where available) for immediate assistance with account and responsible gambling issues.
• Email or contacting one of our support staff for detailed queries or those requiring a response that cannot be facilitated through live chat.

General Support Workflow

To ensure efficient handling, please follow these steps when reaching out to us:

1. Visit our Help Centre for guidance on resolving common issues before contacting us directly.
2. If unable to find the answer in the help centre, use one of our available contact channels (live chat or email).
3. Provide as much detail about your query as possible, including screenshots if applicable.

Self-Service Help Options

Our comprehensive Help Centre offers detailed guidance on a wide range of topics related to account management, responsible gambling practices, and technical issues.

Please note that explicit support hours or response times are not mentioned in the source material.